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Athenalogics Solution pvt. ltd
Team Athena

PSA customization

PSA customization


1. Project Management

   By leveraging custom objects and metadata types in Salesforce, you can tailor project management to fit specific needs. Custom objects can represent projects, tasks, and milestones, while custom metadata types can define project templates and workflows. Salesforce Flow and triggers can automate task assignments and timeline tracking, ensuring projects proceed smoothly, meet deadlines, and achieve milestones.


2. Resource Management and Time Tracking

   Effective resource management can be achieved by creating custom objects for resources and projects in Salesforce. Custom metadata types can help define resource allocation rules, optimizing utilization. Time tracking can be automated through Salesforce Flow, ensuring accurate logging of billable hours, which contributes to precise client billing and project cost analysis.


3. Project Billing

   Salesforce automation, using triggers and Flow, can streamline project billing processes. Custom objects for billable hours, expenses, and project milestones can be used to automate invoicing. This reduces billing errors, enhances cash flow management, and expedites the financial aspects of project delivery.


4. Business Intelligence

   Salesforce's robust reporting and analytics capabilities can be enhanced with custom objects and metadata types. By aggregating data across custom project and resource objects, Salesforce provides insights into project performance, resource utilization, profitability, and other key metrics. This data-driven approach empowers businesses to make informed decisions and optimize operations.


5. Expense Tracking

   Managing project-related expenses can be streamlined using custom objects and metadata types in Salesforce. Custom objects can track project expenses and automate the reimbursement process through triggers and Flow, ensuring transparency and accurate financial reporting.

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