Athenalogics Solution is a fast-growing company that expertise in product/application development on SalesForce, Java and other technologies for different business needs.
Gett is a global on-demand mobility company that connects customers with transportation, goods and services. Customers can order a taxi or courier either through the company's website, or by using the company's GPS-based smartphone app. Gett decided to use salesforce for customer service. We worked closely with Global Salesforce Manager of Gett and developed custom solution so that Gett was able to go live in various regions within few weeks interval. During UK customer care implementation, Gett bought Radio Taxis but due to initial design we were able to integrate new process within a week.
Gett is one of the selective user of Salesforce entitlement process but it have been very effective for them to manage more than a thousands of the cases everyday.
As Gett adopted salesforce after few year of operation, they had different custom solution for CRM need. So to avoid data fragmentation we developed API interface so we never loose any data or can always have most accurate data. https://gett.com
Leading company developing professional services automation, using 100% native Salesforce implementation. We have been involved from the initial stages for product planning and currently involved in development of the same. Using salesforce we were able to launch first industry ready version within 9 months of development. To differentiate it from already crowded market of PSA we integrated it with other leading solutions i.e. Sage, Xero, Jira, Netsuite, Intacct, Quickbooks. App is 100% lightning and mobile ready. https://krowsoftware.com/
An ongoing development on Sales Enablement product based out of Canada. App is extremely intelligent to provide context relevant byte size videos right where needed. http://www.leveljumpsoftware.com/
Spotlight TMS (Ticket Management System), Inc. provides Software-as-a-Service (SaaS) based enterprise sports and entertainment ticket management solutions. They wanted to integrate APP with salesforce to provide salesforce customers seamless integration with their CRM data. The problem was they had all the data and processes defined as their own SaaS so pulling data from their servers to salesforce would have created data out of sync issues. So we decided to go for API based integration which helped us to quickly develop the integration. Their salesforce app consume and send data to their SaaS servers but is still integrated with CRM data.This allow us to have one powerful centralized SaaS app, instead of fragmented app. http://spotlighttms.com
Zmags currently works with more than 1,500 leading brands across the globe, including Brahmin Leather Goods, Pier 1 Imports, Stuart Weitzman, Neiman Marcus, Spanx, Magasin, Matalan and VF Corporation.
Zmags wanted to simplify its customer self service portal. We designed and developed all dynamic community on top of salesforce knowledge base, So it presents most relevant article, divided in virtual sections based on day by day case categories, hence cut customer cases. Also, due to seamless integration with portal, customer could easily create case and track history. https://zmags.com
We developed Customer portal’s public knowledge base & Idea gathering module. Further, tailored existing Salesforce implementation to align with their business needs http://www.observeit.com/
HCM - Human Capital Management is the management of an organization's workforce. It is responsible for the attraction, selection, training, assessment, and rewarding of employees. Simultaneously, overseeing organizational leadership & culture, ensuring compliance with employment. A Canadian based startup wanted to move from traditional client-server application to a SaaS HCM solution. We collaborated with them and were able to do a smooth transition from traditional to cloud. They were listed as one of the fast growing HCM application provider for small and medium businesses. Now taken over by Financialforce.